Corona as an impetus for the leap into digital transformation and modern leadership culture?
Leadership culture has long been an issue in the private sector. This topic is also finding its way into public authorities and offices with the digital transformation.
But in the healthcare sector – and in hospitals in particular – the culture and administrative technology are often still the same as they were decades ago!
Archaic leadership is one reason for the shortage of skilled labour
Extremely hierarchical leadership that does not allow for contradiction still prevails. This is coupled with decades-old technology – faxes are often still used and handwritten lists are still kept. The disdain, poor working conditions and low salaries have led to an increased exodus of skilled workers in recent years. With an ageing population, even more will be needed in the next decade!
The coronavirus crisis is now dramatically highlighting the effects of a lack of digitalisation and outdated HR policies in the healthcare system. The Director of Essen University Hospital, Prof. Dr Werner, reports on the negative consequences of this, especially during the pandemic, in the podcast “Handelsblatt Disrupt vom 03.04.2020”. At the same time, the crisis must trigger digitalisation and change in leadership: If there is a second wave or a new pandemic, no one will be able to understand if you are not prepared.
Digitalisation and a new management culture go hand in hand
Work processes, transparency of decisions and responsibilities are changing with digitalisation. This is also accompanied by changes in expectations: both of patients, employees and managers!
Chief physicians, senior physicians and specialists now need to create a new management culture based on respect, treating each other as equals and real teamwork. The coronavirus crisis could be the missing – albeit drastic – impetus for this cultural change.
More than just clapping in the evening, we need a real and lasting improvement for nursing staff and doctors – and thus for patient care!