That’s why it is important to develop emotional intelligence! The EY study "Digitalization in German SMEs" from February 2019 exemplifies this: For 66% of companies, digital technologies play a medium to very large role in their business model (previous year...

The McKinsey study “Skill shift - Automation and the future of the workforce“ of May 2018 discloses: Until 2030 tasks that require emotional and social competencies will increase by 24% (in 2016 it was 119 billion hours worked, in 2030 it...